FAQ

Frequently Asked Questions

Find answers to common questions about our services, application process, and how we can help you achieve your financial goals.

What types of financing does Synergy Capital offer?

Synergy Capital offers a comprehensive range of financing solutions including business loans, lines of credit, equipment financing, commercial real estate loans, SBA loans, and merchant cash advances. We tailor each solution to match your specific financial needs and business goals.

Do you offer merchant (credit card) processing?

Yes. Synergy Capital helps businesses explore affordable merchant processing—POS and terminals, online payments, mobile, and invoicing—through our processing partners. Rates and fees vary by business type, volume, and card mix and are subject to underwriting and approval. Savings are not guaranteed. Visit our Merchant Processing page or call (646) 791-2395 to request a free statement review.

Do you finance franchises?

Yes. Synergy Capital specializes in franchise financing for new and existing franchisees—including working capital, expansion, remodels, equipment, and related structures—subject to underwriting. Eligibility varies by product and funder; approval and funding are not guaranteed.

Who is eligible to apply for funding?

Any business with a minimum of six months of operating history is eligible to apply. All approvals are subject to underwriting, and eligibility does not constitute a guarantee of funding.

How long does the application process take?

Our streamlined application process is designed for speed and efficiency. Most applications receive an initial response within one hour. Approval can be issued within one hour when all requested documentation is submitted promptly, and same-day funding is available. We move as quickly as you do.

What documents do I need to apply?

Common starting items include basic business and ownership information, recent business bank statements, and identification. Depending on the product and amount, funders may also request tax returns, financial statements, a debt schedule, receivables aging, vendor quotes, contracts, or SBA-specific documents. See our What to Prepare page for a practical checklist.

What interest rates and terms do you offer?

Pricing and terms depend on the structure and underwriting. Some products use interest rates; receivables-purchase agreements commonly use factor rates. Compare net proceeds, total dollar cost, fees, payment frequency, and early-payment provisions. You will receive terms to review before deciding whether to proceed.

Can I apply if I have less-than-perfect credit?

Yes. While credit history is one factor we consider, we take a holistic approach to evaluating applications. We look at your overall business health, revenue, growth potential, and other factors. We believe in finding solutions that work for our clients.

Does applying affect my credit score?

Applying with Synergy Capital involves a soft credit inquiry, which does not affect your credit score. A funding partner may perform additional verification, which can include a hard inquiry, before final approval.

How do I get started?

Getting started is simple. You can fill out our online application, call us at (646) 791-2395, or visit our office at 160 Pearl St, New York, NY 10005. A member of our team will guide you through every step of the process.

Is my information secure?

We use a secure online application and handle information as described in our Privacy Policy. Never send online-banking passwords. Ask our team about the appropriate secure channel for any requested supporting documents.

How can business funding help my company grow?

Funding can help you act on opportunities sooner instead of waiting to build up savings. Owners commonly use capital to purchase inventory, hire staff, upgrade equipment, invest in marketing, open new locations, or smooth out cash flow. The right product depends on your goals, and our team will help you compare options.

What is a merchant cash advance?

A merchant cash advance provides working capital in exchange for a portion of your business's future sales. Because it is based on your sales, it can be an option for businesses that may not fit traditional bank criteria. Terms vary, and we provide clear terms before you commit to any agreement.

Why choose Synergy Capital instead of going only to a traditional bank?

A business funding broker can help you organize the request and explore more than one financing structure. Synergy Capital offers guidance across receivables-based financing, working capital, credit lines, term loans, equipment, invoices, and SBA-backed options. Most applications receive an initial response within one hour.

Is a merchant cash advance the same as a business loan?

No. A merchant cash advance is commonly structured as a purchase of future receivables, while a business loan provides principal repaid under a note. Pricing, payment, reconciliation, and early-payment provisions differ. Review the actual agreement rather than relying on the product label.

Do I have to personally guarantee the funding?

Not always. Select programs use an owner performance guarantee rather than a full personal guarantee of repayment. A performance guarantee generally means the owner stands behind the business’s promises in the agreement—such as providing accurate information, not diverting receivables, keeping the designated bank account available for remittances, and not blocking ACH—rather than guaranteeing repayment if the business slows or fails in the ordinary course. A full personal guarantee can make the owner personally liable for unpaid amounts. Availability and exact terms are subject to qualification and underwriting and appear in the funding agreement.

Does applying guarantee approval within one hour or same-day funding?

No. Most applications receive an initial response within one hour. Approval can be issued within one hour when all requested documentation is submitted promptly, and same-day funding is available, but underwriting, documentation, funder review, and closing requirements affect the outcome and timing.

Should I take the largest funding amount offered?

Not necessarily. Start with the amount required for a defined business purpose and evaluate whether the payment fits a conservative cash-flow forecast. Compare total cost and existing obligations before accepting any amount.

Still Have Questions?

Our team is here to help. Reach out and we'll provide the answers you need.

Applying or calling does not guarantee approval or funding. See Terms & Disclosures.