“DoorDash left me with a case of app envy. I placed my order and was sent to a screen excitedly telling me ‘We got your order!’ and giving me a 1:11 delivery time. I’d be looking at this screen for about the next 25 minutes with no changes. While other apps gave users a map and constant updates, I was stuck staring a static screen wondering where my driver was and whether or not he’d get me my jambalaya before that 1:11 delivery time.

“When the food was picked up at 12:42, only then…