Starbucks customer engagement plan hurt by understaffing: survey

Jul 6, 2017 | Bad Credit Loans, Bank Lending, Business Lending, Business Loans, Capital, Economics, Finance, Non-Bank Loans, Working Capital

(Reuters) – An initiative by Starbucks Corp’s new CEO to improve customer engagement and ease congestion at stores is struggling due to staff shortages, hurting baristas’ morale and ability to serve customers, a survey of coffee chain’s employees showed.