Angry passengers prompting airline CEOs to learn to say sorry

Jun 6, 2017 | Bad Credit Loans, Bank Lending, Business Lending, Business Loans, Capital, Economics, Finance, Non-Bank Loans, Working Capital

CANCUN, Mexico (Reuters) – Feeling the heat from customer complaints amplified by social media, airline executives meeting in Mexico this week said they need to apologize and explain more quickly when things go wrong.