The Paper Can’t Talk | By David Lund

In the hotel business, we have three equal pillars. The guest, the colleague and the money. We need to realize that the 3rd pillar, the money, the owner, the P&L, the paperwork, whatever you want to call it, it needs a proper voice. The right voice, a voice that speaks to the leadership and the highest purpose that a corner stone of our business warrants. Far too often the voice of the money is scary stingy or down right mean. If the paper is going to have a voice we want to ensure it’s the proper one. The voice that will get and give equity with all of our constituents.