The Twitter boss said the company and employees then took on a “completely different mindset”.
“We had people drop what they were doing and really focus on this as an issue. And in the past three months we’ve been shipping every single day against this, and I think have made meaningful progress, [even though] it’s not felt as much. We also, in the previous year, put a lot of burden on the victim instead of taking the burden upon ourselves So we learned a bunch in that past year around how slow we were, and we just completely shifted our mindset,” Dorsey said.
He called the progress the company has made “phenomenal” and claimed Twitter has a “strong handle” on the situation.
“We didn’t prioritize it in the right way, but now we have,” Dorsey said.
Twitter reported earnings on Wednesday that beat Wall Street’s expectations, helping push shares of the firm higher.