Hotel Technology – The Easiest (and Most Costly) Decision is Not to Make a Decision | By Jos Schaap

For several years now, we have observed the frustration—sometimes even exasperation—that many hotel
executives feel toward information technology and their IT departments. There can be as many as 56
different types of hotel software systems in a single hotel. These systems manage everything from
accounting, in-room TV’s, front desk operations, mini bars, restaurants, the list goes on. It is no wonder that
sometimes the easiest decision is not to make one due to the surmounting complexities and a large number
of hotel software vendors.