In recent years, the package situation at many hotels has become untenable. This is especially true for hotels
where the concierge and front desk are responsible for package management, because concierge technology
today doesn’t account for package management alongside the other requirements of the job. ALICE
Concierge is the first concierge technology on the market that helps concierges with a dedicated package
management toolkit, in addition to all the other concierge-supporting functions of the technology platform.