CSX Corp. (Nasdaq: CSX) CEO Hunter Harrison issued a statement Wednesday that the railroad had turned a corner, saying he was confident that “many of the challenges we and our customers have recently faced are behind us.”
The Jacksonville-based railroad faced widespread criticism from customers in recent months for unpredictable transit times, railcars that sat for days at yards, unreliable switching operations and unhelpful customer service personnel.
“The railroad is now returning to a normal…