Here’s advice I’ll give and you’ll never do it, but here goes anyway: If you have a special situation and need a particular favor from a hotel, call ahead and speak at a minimum to the front desk manager. By “ahead” I mean weeks ahead, not in the cab on the way to the hotel. A polite phone call will get you an upgraded room, change of room type, a free conference room or a late checkout. Learn the manager’s name, ask to speak with them when you get there and thank them in person.